WHAT WILL HAPPEN AT YOUR APPOINTMENT
You will need to allow a minimum of 1½ hours for your appointment depending on what tests are requested by the doctor. Firstly, you will be seen by an Orthoptist who will record history, check vision and administer drops to dilate the pupils. These drops can take up to 30 minutes to work and will affect the vision for approximately four to five hours, therefore we advise patients not to drive directly following their appointment.
We endeavour to see patients as close to the appointment time as possible, but due to urgent or complicated cases there may be some delay on occasions. If you arrive late to your appointment you may be required to reschedule.
We are not a bulk-billing clinic and payment is required on the day of consultation. Cash, Eftpos and credit cards are accepted. Personal cheques and American Express are not accepted. A Medicare rebate will apply in most cases which will automatically be transmitted to Medicare within 48 hours providing you have registered your nominated bank details direct with them. Medicare does not send cheques. If you are unsure you should contact Medicare before your appointment.
REPORTS AND THIRD PARTY CLAIMS
If you require a VicRoads Eye Report or any other report, you must advise the clinic prior to your appointment. The report must be presented on arrival to the front reception area. An additional fee may be payable. If your visit is related to Workcover, TAC or other third party claims please verify authorization by our clinic prior to your appointment or it will be invoiced privately with payment required on the day of consultation.
THINGS TO BRING TO YOUR APPOINTMENT
You must supply a current referral letter from your GP or optometrist.
Pension / Health Care Card
Private Insurance details (for any hospital surgery bookings)
Relevant test results
List of current medications (prescriptions and over-the-counter)
List of allergies
PAST OCULAR HISTORY:
If you have been seen previously by another eye specialist/optometrist or a Hospital Clinic you must provide past history details before you can be assessed as a patient at our clinic. Without this information it may be difficult to optimally diagnose & treat your condition
Please download and complete the registration form and bring to your appointment.
We are not a Bulk Billing clinic but you will receive a rebate from Medicare.
In order for you to receive your Medicare rebate you must have already registered your bank details directly with them. If you are unsure, it is best to check with Medicare before your appointment with us.
You can call them on 132 011 or visit your local Medicare Service Centre or online (humanservices.gov.au/online)
*You will not receive your rebate at all unless Medicare have your nominated bank details registered.